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Certified ScrumMaster Workshop (CSM)


2 Days Classroom Session
Classroom Registration
Individual:
$1395.00
Group Rate:
$1195.00
(per registrant, 2 or more)
GSA Individual:
$1018.35
Private Onsite Package

This course can be tailored to your needs for private, onsite delivery at your location.

Request a Private Onsite Price Quote

Professional Credits

IIBA (CDU)

ASPE is an IIBA Endorsed Education Provider of business analysis training. Select Project Delivery courses offer IIBA continuing development units (CDU) in accordance with IIBA standards.

This course offers 14.00 IIBA CDUs.

NASBA (CPE)

NASBA continuing professional education credits (CPE) assist Certified Public Accountants in reaching their continuing education requirements.

This course offers 17.00 NASBA CPEs.

PMI (PDU)

Select courses offer Leadership (PDU-L), Strategic (PDU-S) and Technical PMI professional development units that vary according to certification. Technical PDUs are available in the following types: ACP, PBA, PfMP, PMP/PgMP, RMP, and SP.

This course offers:
    11.00 PMP/PgMP Technical PDUs
    11.00 PMI-ACP Technical PDUs
    1.00 PMI-RMP Technical PDUs
    1.50 PMI-SP Technical PDUs
    2.00 PMI Strategic PDUs
    2.00 PMI Leadership PDUs

14
IIBA CDUs
17
NASBA CPEs
15
PMI PDUs
Certification
Overview

Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this Scrum Master (CSM) training course will give you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a Scrum Master. This 2–day Certified Scrum Master training course is suitable for those practicing or looking to practice the art of the Scrum Master, but is highly valuable for anyone involved in Scrum (Managers, Team Members, Product Managers, etc.).

Even projects that have solid, well–defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to even establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds.

The details on Scrum roles: Team Member, Product Owner, Scrum Master
How to gain an understanding of the foundational/critical concepts of Scrum with our Certified Scrum Trainer® instructional program
How to apply empirical thinking to your project work
How a team's productivity can be adjusted to account for its composition
How to appreciate the importance of organizational agreement on software readiness
Why the Scrum Master role can be the most satisfying as well as the most difficult job on a project
How conflict resolution plays a critical role in Scrum
How to work on a real-world Scrum project live in the classroom
How to practice and utilize the Scrum Framework
How to know when software is "Done" under Scrum
Upcoming Dates and Locations
Guaranteed To Run
Dec 19, 2017 – Dec 20, 2017    8:30am – 5:00pm Orlando , Florida

Instructor: Mike Stuedemann

Hyatt Place Orlando/Universal
5895 Caravan Court
Orlando, FL 32819
United States

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Dec 19, 2017 – Dec 20, 2017    8:30am – 5:00pm Boston , Massachusetts

Instructor: Mike Dwyer

Hyatt Regency Boston
One Avenue de Lafayette
Boston, MA 02111
United States

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Jan 3, 2018 – Jan 4, 2018    8:30am – 5:00pm Kansas City , Kansas

Centriq Training
8700 State Line Road
Suite 200
Leawood, KS 66206
United States

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Jan 8, 2018 – Jan 9, 2018    8:30am – 5:00pm Nashville , Tennessee

Homewood Suites Nashville Downtown
706 Church St
Nashville, TN 37203
United States

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Jan 8, 2018 – Jan 9, 2018    8:30am – 5:00pm Reston , Virginia

Homewood Suites Dulles Airport
13460 Sunrise Valley Dr.
Herndon, VA 20171
United States

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Jan 8, 2018 – Jan 9, 2018    8:30am – 5:00pm Atlanta , Georgia

Country Inn & Suites - Atlanta NW
4500 Circle 75 Parkway
Atlanta, GA 30339
United States

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Jan 9, 2018 – Jan 10, 2018    8:30am – 5:00pm Dallas , Texas

Please call ASPE for location details
at 1-877-800-5221
Dallas, TX 75201
United States

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Jan 11, 2018 – Jan 12, 2018    8:30am – 5:00pm Columbia , Maryland

Loyola College Graduate Center
8890 McGaw Road
Rm 261
Columbia, MD 21045
United States

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Jan 15, 2018 – Jan 16, 2018    8:30am – 5:00pm San Jose , California

Please call ASPE for location details
at 1-877-800-5221
San Jose, CA 95101
United States

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Jan 18, 2018 – Jan 19, 2018    8:30am – 5:00pm Phoenix , Arizona

Please call ASPE for location details
at 1-877-800-5221
Phoenix, AZ 85003
United States

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Jan 22, 2018 – Jan 23, 2018    8:30am – 5:00pm Raleigh , North Carolina

Please call ASPE for location details
at 1-877-800-5221
Raleigh, NC 27609
United States

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Jan 22, 2018 – Jan 23, 2018    8:30am – 5:00pm Denver , Colorado

Hyatt House Denver Tech Center
9280 East Costilla Avenue
Englewood, CO 80112
United States

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Jan 22, 2018 – Jan 23, 2018    8:30am – 5:00pm Orlando , Florida

Please call ASPE for location details
at 1-877-800-5221
Orlando, FL 32801
United States

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Jan 22, 2018 – Jan 23, 2018    8:30am – 5:00pm Fort Lauderdale , Florida

Winnow Management Training Center
2800 SR 84
Suite 102
Fort Lauderdale, FL 33312
United States

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Jan 23, 2018 – Jan 24, 2018    8:30am – 5:00pm Pasadena , California

Please call ASPE for Location Details
Pasadena, CA
United States

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Jan 23, 2018 – Jan 24, 2018    8:30am – 5:00pm Indianapolis , Indiana

Please call ASPE for location details
at 1-877-800-5221
Indianapolis, IN 46201
United States

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Jan 23, 2018 – Jan 24, 2018    8:30am – 5:00pm Milwaukee , Wisconsin

Courtyard Milwaukee Brookfield
16865 W. Bluemound Rd
Brookfield, WI 53005
United States

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Jan 23, 2018 – Jan 24, 2018    8:30am – 5:00pm Charlotte , North Carolina

SolutionsIQ (Formerly Davisbase)
10800 Sikes Pl Ste 200
Charlotte, NC 28277
United States

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Jan 24, 2018 – Jan 25, 2018    8:30am – 5:00pm Des Moines , Iowa

Please call ASPE for location details
at 1-877-800-5221
Des Moines, IA 50301
United States

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Jan 25, 2018 – Jan 26, 2018    8:30am – 5:00pm San Francisco , California

Please call ASPE for location details
at 1-877-800-5221
San Francisco, CA 94102
United States

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Course Outline
  1. Agile Thinking: In order for us to understand the benefits of Scrum and the nuances behind its framework, we begin with the history of agile methods and how relatively new thoughts in software development have brought us to Scrum.
    1. How manufacturing has influenced software development
    2. The origins of agile thinking
    3. The Agile Manifesto
    4. The complexity of projects
    5. Theoretical Vs. Empirical processes overview
    6. The “Iron Triangle” of Project Management

Exercise:  The “Art of the Possible.”  This is an opportunity to understand how small changes in behavior can have a large impact on productivity.  This also turns our thinking towards new ideas and a willingness to change for the better.

  1. The Scrum Framework Here we’ll ensure that we’re all working from the same foundational concepts that make up the Scrum Framework.
    1. The different Scrum roles
    2. Chickens and Pigs
    3. Iterative Development vs. Waterfall
    4. Self-Management concepts
    5. Full disclosure and visibility
    6. The Scrum Framework Overview

Exercise:  The 59-minute Scrum Simulation.  This popular exposure to Scrum asks us to work on a short project that lasts for just 59 minutes!  We’ll walk through all of the key steps under the Scrum framework as we work in project teams to deliver a new product

  1. Implementation Considerations.  Moving beyond Scrum’s foundational concepts, we’ll use this time to dig deeper into the basics of implementing Scrum.  We’ll also use this time to begin a discussion of integrity in the marketplace and how this relates to software quality.
    1. Traditional vs. Agile methods overview
    2. Scrum:  The Silver Bullet?
    3. The Agile Skeleton
    4. A Scrum launch checklist
  2. Scrum Roles.  Who are the different players in the Scrum game?  We’ll review checklists of role expectations in preparation for further detail later in our session.
    1. The Team Member
    2. The Product Owner
    3. The Scrum Master

Exercise:  understanding customer expectations.  This exercise is the beginning of an extended exercise involving agile estimating and planning.  During this first portion of the exercise, we’ll work with a fictional customer who has a very demanding schedule and understand how our assessment of project work plays a significant role in customer satisfaction.

  1. The Scrum Team Explored.  Since the ScrumMaster is looking to protect the productivity of the team, we must investigate team behaviors so we can be prepared for the various behaviors exhibited by teams of different compositions.  We’ll also take a look at some Scrum Team variants.
    1. The Agile Heart
    2. Bruce Tuckman’s team life cycle
    3. Patrick Lencioni’s Five Dysfunctions of a Team
    4. Team ground rules
    5. Getting Human Resources involved
    6. The impact of project switching
    7. The Scrum of Scrums
    8. Large Scale Scrum (LeSS)
    9. The importance of knowing when software is “done”
    10. Dispersed team consideration
  2. Agile Estimating and Planning.  Although Agile Estimating and Planning is an art unto itself, the concepts behind this method fit very well with the Scrum methodology an agile alternative to traditional estimating and planning.  We’ll break into project teams that will work through decomposition and estimation of project work, and then plan out the project through delivery.
  1. Product Backlog Features
  2. Relative Weighted Prioritization
  3. User Stories
  4. Relative Effort
  5. Velocity
  6. Planning Poker and Story Points
  7. Projecting a Schedule
  8. Why Plan in an Agile Environment?
  1. The Product Owner:  Extracting Value.  The driving force behind implementing Scrum is to obtain results, usually measured in terms of return on investment or value.  How can we help ensure that we allow for project work to provide the best value for our customers and our organization?  We’ll take a look at different factors that impact our ability to maximize returns.
  1. The Priority Guide
  2. Product Backlog Refactoring
  3. Release Management
  1. The ScrumMaster Explored.  It’s easy to read about the role of the ScrumMaster and gain a better understanding of their responsibilities.  The difficulty comes in the actual implementation.  Being a ScrumMaster is a hard job, and we’ll talk about the characteristics of a good ScrumMaster that go beyond a simple job description.
    1. The ScrumMaster Aura
    2. Characteristics of a ScrumMaster Candidate
    3. The Difficulties of Being a ScrumMaster
    4. A Day in the Life of a ScrumMaster
    5. The Importance of Listening
    6. Common Sense
  2. Closing Topics.  We’ll wrap up with direction on where to go next with your Scrum experience, some recommended reading, Scrum reference sites, and our graduation ceremony.
  3. Meetings and Artifacts Reference Material.  While most of this material was discussed in previous portions of class, more detailed documentation is included here for future reference.
    1. A Chart of Scrum Meetings
    2. The Product Backlog
    3. Sprint Planning
    4. The Sprint Backlog
    5. The Sprint
    6. The Daily Scrum
    7. The Sprint Review
    8. Why Plan?
    9. The Ideal Team Day
    10. Scrum Tools
Who should attend

This Scrum Master (CSM) certification program was developed for any professional who is currently involved in or will become involved in the running of Scrum projects.

Current Scrum Team Members not certified, including:

  • Business customer, user or partner
  • Product Owners
  • Team Members
  • Acting ScrumMasters who currently are not scrum certified

Positions within organizations that are interested in moving to Scrum, including:

  • Project Manager
  • Project lead
  • Project sponsors
  • IT Manager/Directors
  • Business Analyst
  • Developers/Programmers

Download the brochure