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Certified ScrumMaster Workshop (CSM)


2 Days Classroom Session
Classroom Registration
Individual:
$1395.00
Group Rate:
$1195.00
(per registrant, 2 or more)
GSA Individual:
$1018.35
Private Onsite Package

This course can be tailored to your needs for private, onsite delivery at your location.

Request a Private Onsite Price Quote

Professional Credits

IIBA (CDU)

ASPE is an IIBA Endorsed Education Provider of business analysis training. Select Project Delivery courses offer IIBA continuing development units (CDU) in accordance with IIBA standards.

This course offers 14.00 IIBA CDUs.

NASBA (CPE)

NASBA continuing professional education credits (CPE) assist Certified Public Accountants in reaching their continuing education requirements.

This course offers 16.00 NASBA CPEs.

PMI (PDU)

Select courses offer Leadership (PDU-L), Strategic (PDU-S) and Technical PMI professional development units that vary according to certification. Technical PDUs are available in the following types: ACP, PBA, PfMP, PMP/PgMP, RMP, and SP.

This course offers:
    11.00 PMP/PgMP Technical PDUs
    11.00 PMI-ACP Technical PDUs
    1.00 PMI-RMP Technical PDUs
    1.50 PMI-SP Technical PDUs
    2.00 PMI Strategic PDUs
    2.00 PMI Leadership PDUs

14
IIBA CDUs
16
NASBA CPEs
15
PMI PDUs
Certification
Overview

Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this Scrum Master (CSM) training course will give you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a Scrum Master. This 2–day Certified Scrum Master training course is suitable for those practicing or looking to practice the art of the Scrum Master, but is highly valuable for anyone involved in Scrum (Managers, Team Members, Product Managers, etc.).

Even projects that have solid, well–defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to even establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds.

*Please note, if you are taking this class as part of the St. Louis University Certificate requirements, there is a $500 fee to claim your certificate once you have completed ALL requirements.

The details on Scrum roles: Team Member, Product Owner, Scrum Master
How to gain an understanding of the foundational/critical concepts of Scrum with our Certified Scrum Trainer® instructional program
How to apply empirical thinking to your project work
How a team's productivity can be adjusted to account for its composition
How to appreciate the importance of organizational agreement on software readiness
Why the Scrum Master role can be the most satisfying as well as the most difficult job on a project
How conflict resolution plays a critical role in Scrum
How to work on a real-world Scrum project live in the classroom
How to practice and utilize the Scrum Framework
How to know when software is "Done" under Scrum
Upcoming Dates and Locations
All Live Online times are listed in Eastern Time Guaranteed To Run
Jul 23, 2018 – Jul 24, 2018    8:30am – 5:00pm Fort Lauderdale, Florida

Instructor: Peter Borsella

Please call ASPE for Location Details
at 1-877-800-5221
Fort Lauderdale, FL 33301
United States

Register
Jul 23, 2018 – Jul 24, 2018    8:30am – 5:00pm Kansas City, Missouri

Instructor: Mike Stuedemann

Courtyard Kansas City South
500 East 105th Street
Kansas City, MO 64131
United States

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Jul 23, 2018 – Jul 24, 2018    8:30am – 5:00pm Rockville, Maryland

Rockville, MD 20847
United States

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Jul 23, 2018 – Jul 24, 2018    8:30am – 5:00pm Phoenix, Arizona

Instructor: Steve Spearman

Hyatt House Scottsdale/Old Town
4245 North Drinkwater Boulevard
Scottsdale, AZ 85251
United States

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Jul 24, 2018 – Jul 25, 2018    8:30am – 5:00pm Redmond, Washington

SolutionsIQ
6801 185th Ave NE
Suite 200
Redmond, WA 98052
United States

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Jul 26, 2018 – Jul 27, 2018    8:30am – 5:00pm Chicago, Illinois

Please call ASPE for location details
at 1-877-800-5221
Chicago, IL 60601
United States

Register
Jul 26, 2018 – Jul 27, 2018    8:30am – 5:00pm Boston, Massachusetts

Please call ASPE for location details
at 1-877-800-5221
Boston, MA 02101
United States

Register
Jul 26, 2018 – Jul 27, 2018    8:30am – 5:00pm Denver, Colorado

Please call ASPE for location details
at 1-877-800-5221
Denver, CO 80202
United States

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Jul 30, 2018 – Jul 31, 2018    8:30am – 5:00pm Atlanta, Georgia

Instructor: Fred Mastropasqua

Country Inn & Suites - Atlanta NW
4500 Circle 75 Parkway
Atlanta, GA 30339
United States

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Jul 30, 2018 – Jul 31, 2018    8:30am – 5:00pm Washington, District of Columbia

Please call ASPE for location details
at 1-877-800-5221
Washington, DC 20001
United States

Register
Jul 30, 2018 – Jul 31, 2018    8:30am – 5:00pm Milwaukee, Wisconsin

Instructor: Mike Stuedemann

Courtyard Milwaukee Brookfield
16865 W. Bluemound Rd
Brookfield, WI 53005
United States

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Jul 30, 2018 – Jul 31, 2018    8:30am – 5:00pm Ottawa, Ontario

Instructor: Samir Chibber

Please call ASPE for location details
at 1-877-800-5221
Ottawa ON K1R 7S8
Canada

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Jul 31, 2018 – Aug 1, 2018    8:30am – 5:00pm Boston, Massachusetts

Please call ASPE for location details
at 1-877-800-5221
Boston, MA 02101
United States

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Jul 31, 2018 – Aug 1, 2018    8:30am – 5:00pm Boston, Massachusetts

Hyatt Regency Boston
One Avenue de Lafayette
Boston, MA 02111
United States

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Aug 6, 2018 – Aug 7, 2018    8:30am – 5:00pm Tampa, Florida

Instructor: Fred Mastropasqua

Courtyard by Marriott
3805 West Cypress
Tampa, FL 33607
United States

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Aug 7, 2018 – Aug 8, 2018    8:30am – 5:00pm Omaha, Nebraska

Instructor: Tom Mellor

Please call ASPE for location details
at 1-877-800-5221
Omaha, NE 68127
United States

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Aug 7, 2018 – Aug 8, 2018    8:30am – 5:00pm Denver, Colorado

Instructor: Bob Hartman

Hyatt House Denver Tech Center
9280 East Costilla Avenue
Englewood, CO 80112
United States

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Aug 9, 2018 – Aug 10, 2018    8:30am – 5:00pm Morristown, New Jersey

Please call ASPE for location details
at 1-877-800-5221
Morristown, NJ 07960
United States

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Aug 9, 2018 – Aug 10, 2018    8:30am – 5:00pm Chattanooga, Tennessee

Instructor: Peter Saddington

SpringHill Suites Chattanooga Downtown/Cameron Harbor
495 Riverfront Parkway
Meeting Room: River Room
Chattanooga, TN 37402
United States

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Aug 13, 2018 – Aug 14, 2018    8:30am – 5:00pm Phoenix, Arizona

Instructor: Julie Chickering

Please call ASPE for location details
at 1-877-800-5221
Phoenix, AZ 85003
United States

Register
Course Outline
  1. Agile Thinking: In order for us to understand the benefits of Scrum and the nuances behind its framework, we begin with the history of agile methods and how relatively new thoughts in software development have brought us to Scrum.
    1. How manufacturing has influenced software development
    2. The origins of agile thinking
    3. The Agile Manifesto
    4. The complexity of projects
    5. Theoretical Vs. Empirical processes overview
    6. The “Iron Triangle” of Project Management

Exercise:  The “Art of the Possible.”  This is an opportunity to understand how small changes in behavior can have a large impact on productivity.  This also turns our thinking towards new ideas and a willingness to change for the better.

  1. The Scrum Framework Here we’ll ensure that we’re all working from the same foundational concepts that make up the Scrum Framework.
    1. The different Scrum roles
    2. Chickens and Pigs
    3. Iterative Development vs. Waterfall
    4. Self-Management concepts
    5. Full disclosure and visibility
    6. The Scrum Framework Overview

Exercise:  The 59-minute Scrum Simulation.  This popular exposure to Scrum asks us to work on a short project that lasts for just 59 minutes!  We’ll walk through all of the key steps under the Scrum framework as we work in project teams to deliver a new product

  1. Implementation Considerations.  Moving beyond Scrum’s foundational concepts, we’ll use this time to dig deeper into the basics of implementing Scrum.  We’ll also use this time to begin a discussion of integrity in the marketplace and how this relates to software quality.
    1. Traditional vs. Agile methods overview
    2. Scrum:  The Silver Bullet?
    3. The Agile Skeleton
    4. A Scrum launch checklist
  2. Scrum Roles.  Who are the different players in the Scrum game?  We’ll review checklists of role expectations in preparation for further detail later in our session.
    1. The Team Member
    2. The Product Owner
    3. The Scrum Master

Exercise:  understanding customer expectations.  This exercise is the beginning of an extended exercise involving agile estimating and planning.  During this first portion of the exercise, we’ll work with a fictional customer who has a very demanding schedule and understand how our assessment of project work plays a significant role in customer satisfaction.

  1. The Scrum Team Explored.  Since the ScrumMaster is looking to protect the productivity of the team, we must investigate team behaviors so we can be prepared for the various behaviors exhibited by teams of different compositions.  We’ll also take a look at some Scrum Team variants.
    1. The Agile Heart
    2. Bruce Tuckman’s team life cycle
    3. Patrick Lencioni’s Five Dysfunctions of a Team
    4. Team ground rules
    5. Getting Human Resources involved
    6. The impact of project switching
    7. The Scrum of Scrums
    8. Large Scale Scrum (LeSS)
    9. The importance of knowing when software is “done”
    10. Dispersed team consideration
  2. Agile Estimating and Planning.  Although Agile Estimating and Planning is an art unto itself, the concepts behind this method fit very well with the Scrum methodology an agile alternative to traditional estimating and planning.  We’ll break into project teams that will work through decomposition and estimation of project work, and then plan out the project through delivery.
  1. Product Backlog Features
  2. Relative Weighted Prioritization
  3. User Stories
  4. Relative Effort
  5. Velocity
  6. Planning Poker and Story Points
  7. Projecting a Schedule
  8. Why Plan in an Agile Environment?
  1. The Product Owner:  Extracting Value.  The driving force behind implementing Scrum is to obtain results, usually measured in terms of return on investment or value.  How can we help ensure that we allow for project work to provide the best value for our customers and our organization?  We’ll take a look at different factors that impact our ability to maximize returns.
  1. The Priority Guide
  2. Product Backlog Refactoring
  3. Release Management
  1. The ScrumMaster Explored.  It’s easy to read about the role of the ScrumMaster and gain a better understanding of their responsibilities.  The difficulty comes in the actual implementation.  Being a ScrumMaster is a hard job, and we’ll talk about the characteristics of a good ScrumMaster that go beyond a simple job description.
    1. The ScrumMaster Aura
    2. Characteristics of a ScrumMaster Candidate
    3. The Difficulties of Being a ScrumMaster
    4. A Day in the Life of a ScrumMaster
    5. The Importance of Listening
    6. Common Sense
  2. Closing Topics.  We’ll wrap up with direction on where to go next with your Scrum experience, some recommended reading, Scrum reference sites, and our graduation ceremony.
  3. Meetings and Artifacts Reference Material.  While most of this material was discussed in previous portions of class, more detailed documentation is included here for future reference.
    1. A Chart of Scrum Meetings
    2. The Product Backlog
    3. Sprint Planning
    4. The Sprint Backlog
    5. The Sprint
    6. The Daily Scrum
    7. The Sprint Review
    8. Why Plan?
    9. The Ideal Team Day
    10. Scrum Tools
Who should attend

This Scrum Master (CSM) certification program was developed for any professional who is currently involved in or will become involved in the running of Scrum projects.

Current Scrum Team Members not certified, including:

  • Business customer, user or partner
  • Product Owners
  • Team Members
  • Acting ScrumMasters who currently are not scrum certified

Positions within organizations that are interested in moving to Scrum, including:

  • Project Manager
  • Project lead
  • Project sponsors
  • IT Manager/Directors
  • Business Analyst
  • Developers/Programmers

Download the brochure