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Certified ScrumMaster Workshop (CSM)

2 Days
Classroom Session


ASPE is an IIBA Endorsed Education Provider of business analysis training. Select Project Delivery courses offer IIBA continuing development units (CDU) in accordance with IIBA standards.


NASBA continuing professional education credits (CPE) assist Certified Public Accountants in reaching their continuing education requirements.


Select courses offer Leadership (PDU-L), Strategic (PDU-S) and Technical PMI professional development units that vary according to certification. Technical PDUs are available in the following types: ACP, PBA, PfMP, PMP/PgMP, RMP, and SP.

14.00 CDUs
17.00 CPEs
11.00 T-PDUs
1.00 T-PDU
1.50 T-PDUs
11.00 T-PDUs
2.00 L-PDUs
2.00 S-PDUs

Expertise Level: Novice
Classroom Registration Fees
Group Rate:
(per registrant, 2 or more)
GSA Individual:
Private Onsite Package

This course can be tailored to your needs for private, onsite delivery at your location.

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Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this Scrum Master (CSM) training course will give you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a Scrum Master. This 2–day Certified Scrum Master training course is suitable for those practicing or looking to practice the art of the Scrum Master, but is highly valuable for anyone involved in Scrum (Managers, Team Members, Product Managers, etc.).

Even projects that have solid, well–defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to even establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds.

The details on Scrum roles: Team Member, Product Owner, Scrum Master
How to gain an understanding of the foundational/critical concepts of Scrum with our Certified Scrum Trainer® instructional program
How to apply empirical thinking to your project work
How a team's productivity can be adjusted to account for its composition
How to appreciate the importance of organizational agreement on software readiness
Why the Scrum Master role can be the most satisfying as well as the most difficult job on a project
How conflict resolution plays a critical role in Scrum
How to work on a real-world Scrum project live in the classroom
How to practice and utilize the Scrum Framework
How to know when software is "Done" under Scrum
Upcoming Dates and Locations
Guaranteed To Run
Sep 18, 2017 – Sep 19, 2017    8:30am – 5:00pm Orlando, Florida

Instructor: Mike Stuedemann

Microtek Training Center
2145 MetroCenter Blvd, Suite 150
Berkshire Building
Orlando, FL 32835
United States

Sep 18, 2017 – Sep 19, 2017    8:30am – 5:00pm Nashville, Tennessee

Instructor: Kate Megaw

Homewood Suites Nashville Downtown
706 Church St
Nashville, TN 37203
United States

Sep 18, 2017 – Sep 19, 2017    8:30am – 5:00pm Dallas, Texas

Instructor: Judy Neher

Homewood Suites by Hilton Dallas-DFW Airport N-Grapevine
2214 Grapevine Mills Circle West
Grapevine, TX 76051
United States

Sep 21, 2017 – Sep 22, 2017    8:30am – 5:00pm New York, New York

Instructor: Peter Saddington

Holiday Inn Midtown
440 West 57th Street
New York, NY 10019
United States

Sep 25, 2017 – Sep 26, 2017    8:30am – 5:00pm Atlanta, Georgia

Holiday Inn Express Atlanta NW - Galleria Area
2855 Spring Hill Pkwy
Smyrna, GA 30080
United States

Sep 25, 2017 – Sep 26, 2017    8:30am – 5:00pm Philadelphia, Pennsylvania

Instructor: Mike Stuedemann

HIlton Garden Inn Philadelphia Center City
1100 Arch St.
Philadelphia, PA 19107
United States

Sep 26, 2017 – Sep 27, 2017    8:30am – 5:00pm Boston, Massachusetts

Instructor: Mike Dwyer

Hyatt Regency Boston
One Avenue de Lafayette
Boston, MA 02111
United States

Sep 26, 2017 – Sep 27, 2017    8:30am – 5:00pm Denver, Colorado

Instructor: Bob Hartman

Please call ASPE for location details
at 1-877-800-5221
Denver, CO 80202
United States

Sep 26, 2017 – Sep 27, 2017    8:30am – 5:00pm Portland, Oregon

Instructor: Vibhu Srinivasan

Residence Inn by Marriott/Downtown Portland-Pearl District
1150 NW 9th Ave
Portland, OR 97209
United States

Sep 27, 2017 – Sep 28, 2017    8:30am – 5:00pm Denver, Colorado

Hyatt House Denver Tech Center
9280 East Costilla Avenue
Englewood, CO 80112
United States

Sep 28, 2017 – Sep 29, 2017    8:30am – 5:00pm Dallas, Texas

Instructor: Peter Saddington

Courtyard DFW Airport North
4949 Regent Boulevard
Irving, TX 75063
United States

Sep 28, 2017 – Sep 29, 2017    8:30am – 5:00pm Columbia, Maryland

Instructor: Jim Smith

Loyola College Graduate Center
8890 McGaw Road
Rm 261
Columbia, MD 21045
United States

Sep 28, 2017 – Sep 29, 2017    9:00am – 5:00pm Charlotte, North Carolina

Instructor: Chris Lee

Please call ASPE for location details
at 1-877-800-5221
Charlotte, NC 28201
United States

Oct 2, 2017 – Oct 3, 2017    8:30am – 5:00pm Indianapolis, Indiana

Instructor: Tom Mellor

Indiana Wesleyan University
6325 Digital Way
Suite 222
Indianapolis, IN 46278
United States

Oct 2, 2017 – Oct 3, 2017    8:30am – 5:00pm Washington, District of Columbia

Instructor: Mike Stuedemann

Microtek-Washington, DC
1110 Vermont Avenue NW
Suite 700
Washington, DC 20005
United States

Oct 3, 2017 – Oct 4, 2017    8:30am – 5:00pm Columbus, Ohio

Instructor: Lonnie Weaver-Johnson

The Fawcett Center
2400 Olentangy River Rd
Columbus, OH 43210
United States

Oct 3, 2017 – Oct 4, 2017    8:30am – 5:00pm San Antonio, Texas

Instructor: Bob Hartman

Hyatt Place San Antonio Airport
7615 Jones Maltberger Rd
San Antonio, TX 78216
United States

Oct 3, 2017 – Oct 4, 2017    8:30am – 5:00pm Phoenix, Arizona

Desert Willow Conference Center
4340 E. Cotton Center Blvd.
Phoenix, AZ 85040
United States

Oct 5, 2017 – Oct 6, 2017    8:30am – 5:00pm Baton Rouge, Louisiana

Instructor: Peter Borsella

Crowne Plaza Executive Ctr. Baton Rouge
4728 Constitution Avenue
Baton Rouge, LA 70808
United States

Oct 9, 2017 – Oct 10, 2017    8:30am – 5:00pm Chicago, Illinois

Instructor: Mike Stuedemann

DePaul University - Loop Campus
25 East Jackson Boulevard
Chicago, IL 60604
United States

Course Outline
  1. Agile Thinking: In order for us to understand the benefits of Scrum and the nuances behind its framework, we begin with the history of agile methods and how relatively new thoughts in software development have brought us to Scrum.
    1. How manufacturing has influenced software development
    2. The origins of agile thinking
    3. The Agile Manifesto
    4. The complexity of projects
    5. Theoretical Vs. Empirical processes overview
    6. The “Iron Triangle” of Project Management

Exercise:  The “Art of the Possible.”  This is an opportunity to understand how small changes in behavior can have a large impact on productivity.  This also turns our thinking towards new ideas and a willingness to change for the better.

  1. The Scrum Framework Here we’ll ensure that we’re all working from the same foundational concepts that make up the Scrum Framework.
    1. The different Scrum roles
    2. Chickens and Pigs
    3. Iterative Development vs. Waterfall
    4. Self-Management concepts
    5. Full disclosure and visibility
    6. The Scrum Framework Overview

Exercise:  The 59-minute Scrum Simulation.  This popular exposure to Scrum asks us to work on a short project that lasts for just 59 minutes!  We’ll walk through all of the key steps under the Scrum framework as we work in project teams to deliver a new product

  1. Implementation Considerations.  Moving beyond Scrum’s foundational concepts, we’ll use this time to dig deeper into the basics of implementing Scrum.  We’ll also use this time to begin a discussion of integrity in the marketplace and how this relates to software quality.
    1. Traditional vs. Agile methods overview
    2. Scrum:  The Silver Bullet?
    3. The Agile Skeleton
    4. A Scrum launch checklist
  2. Scrum Roles.  Who are the different players in the Scrum game?  We’ll review checklists of role expectations in preparation for further detail later in our session.
    1. The Team Member
    2. The Product Owner
    3. The Scrum Master

Exercise:  understanding customer expectations.  This exercise is the beginning of an extended exercise involving agile estimating and planning.  During this first portion of the exercise, we’ll work with a fictional customer who has a very demanding schedule and understand how our assessment of project work plays a significant role in customer satisfaction.

  1. The Scrum Team Explored.  Since the ScrumMaster is looking to protect the productivity of the team, we must investigate team behaviors so we can be prepared for the various behaviors exhibited by teams of different compositions.  We’ll also take a look at some Scrum Team variants.
    1. The Agile Heart
    2. Bruce Tuckman’s team life cycle
    3. Patrick Lencioni’s Five Dysfunctions of a Team
    4. Team ground rules
    5. Getting Human Resources involved
    6. The impact of project switching
    7. The Scrum of Scrums
    8. Large Scale Scrum (LeSS)
    9. The importance of knowing when software is “done”
    10. Dispersed team consideration
  2. Agile Estimating and Planning.  Although Agile Estimating and Planning is an art unto itself, the concepts behind this method fit very well with the Scrum methodology an agile alternative to traditional estimating and planning.  We’ll break into project teams that will work through decomposition and estimation of project work, and then plan out the project through delivery.
  1. Product Backlog Features
  2. Relative Weighted Prioritization
  3. User Stories
  4. Relative Effort
  5. Velocity
  6. Planning Poker and Story Points
  7. Projecting a Schedule
  8. Why Plan in an Agile Environment?
  1. The Product Owner:  Extracting Value.  The driving force behind implementing Scrum is to obtain results, usually measured in terms of return on investment or value.  How can we help ensure that we allow for project work to provide the best value for our customers and our organization?  We’ll take a look at different factors that impact our ability to maximize returns.
  1. The Priority Guide
  2. Product Backlog Refactoring
  3. Release Management
  1. The ScrumMaster Explored.  It’s easy to read about the role of the ScrumMaster and gain a better understanding of their responsibilities.  The difficulty comes in the actual implementation.  Being a ScrumMaster is a hard job, and we’ll talk about the characteristics of a good ScrumMaster that go beyond a simple job description.
    1. The ScrumMaster Aura
    2. Characteristics of a ScrumMaster Candidate
    3. The Difficulties of Being a ScrumMaster
    4. A Day in the Life of a ScrumMaster
    5. The Importance of Listening
    6. Common Sense
  2. Closing Topics.  We’ll wrap up with direction on where to go next with your Scrum experience, some recommended reading, Scrum reference sites, and our graduation ceremony.
  3. Meetings and Artifacts Reference Material.  While most of this material was discussed in previous portions of class, more detailed documentation is included here for future reference.
    1. A Chart of Scrum Meetings
    2. The Product Backlog
    3. Sprint Planning
    4. The Sprint Backlog
    5. The Sprint
    6. The Daily Scrum
    7. The Sprint Review
    8. Why Plan?
    9. The Ideal Team Day
    10. Scrum Tools
Who should attend

This Scrum Master (CSM) certification program was developed for any professional who is currently involved in or will become involved in the running of Scrum projects.

Current Scrum Team Members not certified, including:

  • Business customer, user or partner
  • Product Owners
  • Team Members
  • Acting ScrumMasters who currently are not scrum certified

Positions within organizations that are interested in moving to Scrum, including:

  • Project Manager
  • Project lead
  • Project sponsors
  • IT Manager/Directors
  • Business Analyst
  • Developers/Programmers

Yes, this course looks perfect for my needs!

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