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Design Thinking Boot Camp


2 Days Classroom Session   |  
2 Days Live Online
Classroom Registration
Individual:
$2295.00
Group Rate:
$2095.00
(per registrant, 2 or more)
GSA Individual:
$1675.35
Live Online Registration
Live Online:
$2295.00
Private Onsite Package

This course can be tailored to your needs for private, onsite delivery at your location.

Request a Private Onsite Price Quote

Professional Credits

IIBA (CDU)

ASPE is an IIBA Endorsed Education Provider of business analysis training. Select Project Delivery courses offer IIBA continuing development units (CDU) in accordance with IIBA standards.

PMI (PDU)

Select courses offer Leadership (PDU-L), Strategic (PDU-S) and Technical PMI professional development units that vary according to certification. Technical PDUs are available in the following types: ACP, PBA, PfMP, PMP/PgMP, RMP, and SP.

Certification
Overview

Design thinking is an over-used phrase and has accumulated quite a bit of misinformation in recent years. However, the original concepts behind design thinking are immensely valuable in today’s organizations as we seek solutions to complex problems. Arising from early visual design and ideation practices, design thinking has evolved over time into both a philosophy for solving complex problems as well as a concrete methodology for designing and building solutions.

This design thinking course teaches you both. During this fast-paced workshop, you will experience a hands-on journey through the design thinking process. Led by an expert with deep experience leading teams who design and build solutions in real-world environments, you and your peers will collaborate to define problems and solve them using design thinking techniques. You will learn a straightforward process for problem definition, ideation, teaming, testing solutions and applying the process of solution building in your own organizational environment.

In this Design Thinking Course, You Will Learn:

  • The components of design thinking
  • How to define users and customers
  • Distinguishing symptoms, problems, and root causes
  • How to have repeatable “a-ha” moments
  • How to define a future state for solution paths
  • How to prototype rapidly
  • Agile practices for iteration
  • Keep human qualities at the center of the design
  • Apply design thinking to non-traditional roles
Upcoming Dates and Locations
All Live Online times are listed in Eastern Time Guaranteed To Run
Jan 11, 2019 – Jan 12, 2019    8:30am – 4:30pm Live Online Register
Jan 11, 2019 – Jan 12, 2019    8:30am – 4:30pm Washington, District of Columbia

Microtek-Washington, DC
1110 Vermont Avenue NW
Suite 700
Washington, DC 20005
United States

Register
Mar 8, 2019 – Mar 9, 2019    8:30am – 4:30pm Denver, Colorado

Microtek Denver
999 18th Street
Suite 300 South Tower
Denver, CO 80202
United States

Register
Mar 8, 2019 – Mar 9, 2019    10:30am – 6:30pm Live Online Register
May 10, 2019 – May 11, 2019    8:30am – 4:30pm Philadelphia, Pennsylvania

Hyatt Place
440 American Avenue
King Of Prussia, PA 19406
United States

Register
May 10, 2019 – May 11, 2019    9:30am – 5:30pm Live Online Register
Jul 12, 2019 – Jul 13, 2019    8:30am – 4:30pm Dallas, Texas

Microtek Dallas
5430 Lyndon B Johnson Fwy
Three Lincoln Centre, Suite 300
Dallas, TX 75240
United States

Register
Jul 12, 2019 – Jul 13, 2019    9:30am – 5:30pm Live Online Register
Sep 6, 2019 – Sep 7, 2019    8:30am – 4:30pm Live Online Register
Sep 6, 2019 – Sep 7, 2019    8:30am – 4:30pm New York, New York

NYC Seminar and Conference Center
71 West 23rd
Suite 515-Lower Level
New York, NY 10010
United States

Register
Nov 8, 2019 – Nov 9, 2019    8:30am – 4:30pm Live Online Register
Nov 8, 2019 – Nov 9, 2019    8:30am – 4:30pm Reston, Virginia

Microtek Reston
12950 Worldgate Drive
Monument II Bldg 4th Flr
Herndon, VA 20170
United States

Register
Course Outline

 Introduction: What do we mean by design…and what are we thinking?

  • Design thinking overview
  • How structure and process apply to creativity
  • The need to solve problems
  • Types of problems, types of solutions
  • Components of design thinking
  • Human centrism: The importance of your users, customers, & consumers

Exercise: Who has the problem? Defining the user or customer

Step 1: Framing problems

  • What’s the problem, really?
  • Discovering problems
  • Technology problems and products
  • OODA loops and backlogs
  • Distinguishing symptoms, problems, and root causes
  • Refining problem definition
  • Repeatably finding “a-ha” moments

Exercise: Select a problem candidate

Exercise: Root cause analysis for isolating and defining a specific problem

Step 2: Divergent ideation

  • What is divergent thinking?
  • Generating raw material
  • Iterating on divergence
  • Your north star: Human-centric solutions
  • Using divergence to refine the problem space

Group exercise: Rapid ideation

Step 3: Convergent ideation

  • What is convergent thinking?
  • Refinement and synthesis
  • Defining a future state for solution paths
  • Selecting solution candidates

Exercise: Revisiting your user persona and choosing the solution

Step 4: Testing Solution candidates

  • Agility: an overview
  • Advice on prototyping
  • How to prototype rapidly
  • Collecting data
  • Variables
  • Rapid testing
  • Iterating on tests

Exercise: Modeling a testing cycle and group critique

Step 5: Iterating on solutions

  • The feedback cycle
  • Agile practices for iteration
  • Measuring value
  • OODA loops again
  • Evolving solutions

Exercise: Walking through the iteration

Teaming for design and solution building

  • Applying design thinking in the typical enterprise
  • Product, service, system, or solution?
  • Teams in the problem space
  • Design collaboration
  • Prioritizing the design portfolio

Obstacles to design thinking in organizations

  • Cultural obstacles
  • Overcoming silos
  • Defining value correctly
  • Keeping human qualities at the center of the design
  • Applying design thinking to non-traditional roles
  • Engineering hurdles
  • The challenge of scale

Exercise: Preparing for scalability challenges and transitioning from discovery to delivery

Class conclusion: Charting your course

  • Expert Q&A
  • Discussion: Is your solution useful?
  • Your action items when the class is over
Who should attend

This design thinking course is perfect for anyone involved in product development, which includes roles such as:

  • Product Managers and Product Directors
  • UX/UI Designers
  • Graphic Designers
  • Software Developers
  • Web Developers
  • Engineers
  • Entrepreneurs

Download the brochure