ASPE is an IIBA Endorsed Education Provider of business analysis training. Select Project Delivery courses offer IIBA continuing development units (CDU) in accordance with IIBA standards.
NASBA continuing professional education credits (CPE) assist Certified Public Accountants in reaching their continuing education requirements.
Select courses offer Leadership (PDU-L), Strategic (PDU-S) and Technical PMI professional development units that vary according to certification. Technical PDUs are available in the following types: ACP, PBA, PfMP, PMP/PgMP, RMP, and SP.
This course can be tailored to your needs for private, onsite delivery at your location.
Effective professionals have the ability to directly influence the performance and success of their respective organizations. But in order to do so, they must first master an array of skills that may be unlike any they have ever used before. The Professional Skills Boot Camp is designed to provide you with just such expertise through an introduction to the competencies that they must master in order to transform themselves into high-performing servant leaders/practitioners.
The course begins with each student performing an assessment of his or her professional skills. This assessment is aimed at providing insights to the student concerning personal strengths and weaknesses, and when properly utilized, can provide a starting point for a comprehensive skills enhancement program.
The course itself is divided into a series of modules, each aimed at introducing one or more of the skills critical to professional success. The class starts with introductions to Leadership, Emotional Intelligence and Communications that set the stage for a diverse array of applied topics such as coaching, mentoring, conflict management, time management, critical thinking, facilitation, and negotiation.
- Upcoming Dates and Locations
Guaranteed To Run
- Course Outline
1. Leadership Assessment
The course begins with the respected HRDQ Leader-Manager Profile for every student. This assessment, based on the works of management experts such as Bennis, Kotter, Kouzes and Posner, helps students understand both their leadership and management skills by:
- Clarifying the differences between leading and managing
- Pinpointing the skills needed to be effective in each role
- Understanding how to balance and improve the two skills sets
This module helps identify your leadership style, how to tap into leadership style strengths, minimize weaknesses and work effectively with different leadership styles. Different theories of leadership are discussed, contrasted and compared.
- Building trust with others
- Using power efficiently
- Reviewing best practices of successful leaders
3. Emotional Intelligence
Emotional Intelligence (EQ) refers to our abilities to recognize, control and assess emotions. While research suggests that many individuals are born with many innate EQ traits, there is ample evidence that they can be learned and strengthened. We introduce EQ and its four core skills:
- Social Management
- Relationship Management
This module reviews how to tap into effective communication strategies and overcome communication obstacles. Strategies and best practices of effective communication will be considered. Highlights include:
- Communication channels
- Communication models
- Communication methods
- The Power of Listening
This module introduces one of the most beneficial tools for a professional to have in his or her toolkit — how to develop employees. Helping others develop will center on the key differences between coaching and mentoring by reviewing:
- Coaching models
- Mentoring models
- Providing feedback
6. Conflict Management & Dealing with Difficult People
This module combines two of the most passionate topics related to working with others. The first portion of this section focuses on the good, the bad and the ugly of conflict management.
- Preferred conflict management styles
- A step-by-step conflict resolution process
- Strategies for handling conflict
The second part emphasizes identifying the different types of difficult behavior and effective tactics for dealing with difficult behavior.
7. Time Management
This module introduces essential time management skills. Using practical techniques, students learn to focus attention and energy on activities that help effectively advance their careers. Subjects include working smarter not harder, prioritizing objectives, avoiding stress or procrastination, using lists and personal deadlines, and more.
8. Facilitation & Negotiation
An overview of two specialized communications issues: a discussion of the techniques of group decision-making with special emphasis on group dynamics and mastering the tools of facilitation; and the essentials of the negotiation process and the application of those elements in practice.
- The concept of facilitation and how it differs from traditional methods
- Facilitation tools and techniques; handling difficult facilitating situations
- Preparing for a negotiation session
- The win-win negotiated outcome
- Negotiation strategies and tactics
9. Change Management
This module helps identify personal reactions to change, provides a process for dealing with change and guidance for handling emotions related to change. Additional emphasis is placed on topics such as:
- Readying the team/organization for change
- Leading others through any type of change
Assessments and Exercises
The workshop activities and exercises are designed to enhance your leadership and management skills. You will be provided the opportunity to practice skills in a safe environment and discuss discoveries with other leaders. Best practice "dos" and notorious "don'ts" will be shared by your instructor. The self-assessment helps you identify core strengths and areas of opportunity related to these core competencies:
- Communicating Organization Direction
- Developing Key Relationships
- Inspiring Others and Directing Operations
- Developing the Organization
- Reinforcing Performance
- Who should attend
This course is designed for any professional who handles responsibility, leads teams, manages people or simply wants to become more effective in a professional environment. The immediately useful skills taught in the course are a great benefit to:
- Project Managers - both traditional and Agile
- Agile ScrumMasters and Product Owners
- New Managers
- PMO Managers/Directors
- Experienced Professionals who wish to enhance their skills
- Team Leaders
- Business Analysts
- Lead Testers and Developers
- High Potential Employees
- Anyone wanting to improve their management and leadership competencies