Yosemite 101: Mac OS X Support Essentials v10.10

Part 1: Installation and Configuration

• Install OS X Yosemite
• Setup and configuration
• OS X recovery
• OS X software updates

Part 2: Bootstrapping Amazon EC2 Instances with AWS CloudFormation

• User accounts
• User home folders
• System security
• Keychain management

Part 3: File Systems(AMI)

• File systems and storage
• FileVault 2
• Permissions and sharing
• File system troubleshooting

Part 4: Data Management

• Hidden items and shortcuts
• System resources
• Metadata and Spotlight
• File archives
• Time Machine

Part 5: Applications and Processes

• Application installation
• Document management
• Application management and troubleshooting

Part 6: Network Configuration

• Network essentials
• Advanced network configuration
• Network troubleshooting

Part 7: Network Services

• Network services
• Host sharing and personal firewall

Part 8: System Management

• Peripherals and drivers
• Print and scan
• System troubleshooting

In-Class Exercises: 

Exercise 1:

• Install OS X

Exercise 2:

• Configure a New OS X System for Exercises
• Examine System Preferences
• Download the Student Materials in a Classroom
• Install a Configuration Profile
• Examine System Information

Exercise 3:

• Use OS X Recovery

Exercise 4:

• Manually Install Updates in a Classroom
• Use Automatic Software Update

Exercise 5:

• Manage User Accounts
• Create a Managed User Account

Exercise 6:

• Restore a Deleted User Account

Exercise 7:

• Reset Account Passwords in OS X Recovery
• Reset Account Passwords
• Synchronize Keychain Passwords

Exercise 8:

• Manage Keychains
• Use iCloud Keychain

Exercise 9:

• Repartition a Disk Dynamically
• Erase and Partition a Disk
• Examine Disk Ejection
• Encrypt a Volume
• Securely Erase Disk Data

Exercise 10:

• Turn On FileVault
• Restart a FileVault-Protected System
• Use a FileVault Recovery Key
• Turn Off FileVault

Exercise 11:

• Create Items With Default Permissions
• Test Permissions Changes

Exercise 12:

• Examine Local Storage

Exercise 13:

• Navigate Hidden Items

Exercise 14:

• Manage Font Resources

Exercise 15:

• Examine File Metadata

Exercise 16:

• Configure Time Machine
• Restore Using Time Machine

Exercise 17:

• Use the Mac App Store
• Use an Installer Package
• Use a Drag-and-Drop Install
• Remove Applications

Exercise 18:

• Use Auto Save and Versions
• Store Documents in iCloud

Exercise 19:

• Force Applications to Quit
• Troubleshoot Preferences
• Examine Application Diagnostics

Exercise 20:

• Connect to a Wi-Fi Network
• Monitor Network Connectivity

Exercise 21:

• Configure Network Locations
• Configure Network Service Order

Exercise 22:

• Network Troubleshooting

Exercise 23:

• Configure a Network Service Account
• Use File Sharing Services
• Troubleshoot Network Services

Exercise 24:

• Use Host-Sharing Services
• Configure The Personal Firewall

Exercise 25:

• Examine Peripherals via System Information

Exercise 26:

• Configure Printing
• Manage Printing
• Troubleshoot the Printing System

Exercise 27:

• Examine System Startup
• Use Single-User Mode
• Troubleshoot a Corrupt Startup Item