Cheryl Randle

Name: Cheryl J. Randle

Certifications: Program Management Institute- Agile Certified Professional (PMI-ACP), Program Management Professional (PMP), ITIL Foundations Ceritification, Business Process Prodessional Certification – Bennu Group: CPP 1-3, Strategic Process Certification (Leadership 2000)


• Executive Master of Business Administration (EMBA) - UMKC

• Bachelors of Science, Sociology

Civic Leadership:

• Kansas City PMI Chapter: President, 2016,

• 2017 Kansas City PMI Chapter: President

• Elect, 2015 Charlotte Street Foundation, Board of Directors, 2014 - 2015

Cheryl Randle

Professional Business and Technology Strategist

Ms. Randle is a results-producing professional with a proven record of accomplishment in planning and leading enterprise focused strategies to support business goals and objectives. Her expertise includes responding to business challenges while steering the execution of customer-centric, operationally sound programs.

Randle specializes in IT Strategic & Tactical Planning, Process Improvement, Project Management and Enterprise Process and Requirements Management. Ms. Randle’s work in Requirements Management decreased overall project hours by 12% and increased stakeholder buy-in and satisfaction by improving the quality and speed of IT solutions.

She was spotlighted in the Corporate Executive Board’s “Faster, Better, Cheaper – Targeted Techniques for Boosting Development Life Cycle Productivity” and featured at a number of conferences including the Conference Board’s CIO’s Council of Canada. Ms. Randle’s approach to performance management has been spotlighted by technology periodicals such as Ziff-Davis, Projects@Work, Baseline Magazine and the cover story in BIReview, “A Handle on IT – Portfolio Management at Hallmark”. She is President of Kansas City PMI Mid-America Chapter 2016 through 2017.

Project Management and Business Development

• Director, Enterprise PMO AWL, Inc.

• Ciber Co-lead to stand-up PMO at Kansas City Southern Railroad

• Identified, analyzed and gained approval for HRIS / Active Directory subsidiary implementation yielding an ROI of 59% in year one, and 330% in year five after implementation.

• Successfully managed the SAP integration of Hallmark and Crayola Financials, bringing the project in “on-time and on-budget”.

• Directed and managed the implementation of PlanView Enterprise Program Portfolio Management System, currently used across the Hallmark Enterprise.

• Directed and managed the implementation of Peregrine Enterprise Asset Management System at Hallmark Cards.

Business Process Development for Strategic Advantage

• Facilitated and composed the Executive Shared Vision for Hallmark Supply Chain Planning (SCP), by integrating and gaining consensus on sponsor s’ future visions.

• Facilitated Hallmark Party YoUnique executive stakeholders through future visioning and business process optimization for online website.

• Facilitated Keepsakes Executive Differentiation visioning and process optimization, providing six alternative strategies for functional change.

• Conducted strategic assessment with Senior Executives of major coal company. Facilitated staff through documenting all business processes, yielding a $1.5 million engagement.

Information Technology Process Improvement

• Designed, engineered and implemented process improvement initiatives that increased productivity of development staff by $1.5 million (25,000 hours recovered).

• Developed and directed the execution of processes that led to attainment of Level 3 Capability Maturity Model.

• Created and Trained the Requirement Methodology Group improving the average project delivery time by 12%.

• Drove 25% reduction in the PC acquisition budget, for a savings of $2.5 million annually.

• Established the Project Management Office at a worldwide consumer goods company.

• Established the Program Management Office at a worldwide pet food company.

Course Authorship and Staff Training

• Requirements Quality and Completeness

• Project Life Cycle Management Methodology

• Advanced Facilitation for Strategic Advantage

• Quality Management Methodology

• Trained coached and mentored Hallmark Corporate Requirements Architects

• Instructed Hallmark UK PMs and Directors: Project Life Cycle Management and Facilitating for Strategic Advantage. • Instructed Hallmark SAP teams in Requirements Gathering

• Developed Software Development Life Cycle, Requirements Management and Business Process Management courses and instructed approximately 80% of the development staff.

Customer Testimonial:

"Cheryl is an industry expert and has a wealth of knowledge that she shared with us. As an added bonus, she is a delight to be around which made having her as our instructor that much more effective. Thank you for a job well done, Cheryl!" - Shea Powell, J.B. Hunt

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