Why I Hate SharePoint - Part 9

ASPE TrainingWed, 08/01/2018 - 16:33

Why I Hate SharePoint

There Are Too Many Options! 

Newsfeed, Teams, Yammer, Discussion Boards, Wikis.

Blog Part 9 of 10

This is blog post 9 of 10 talking about the reasons people say they Hate SharePoint.  If you’ve been reading along this long, I appreciate it, and by now you see that much of the confusion is just a lack of understanding of the technology.  You probably see how much value I see in SharePoint and how I have a rebuttal for each of the reasons people don’t like SharePoint.  Reason 9 is one that I agree with.  I, myself, struggle with the difference between all the different “collaboration” tools in SharePoint and Office 365.  But I’ve spent a great deal of time trying to understand the difference.  I’m not one to just take the opinion of someone else and go with it.

Since the early SharePoint years, Microsoft has continued to learn and improve upon the tools available for use in both SharePoint and Office 365.  While the Newsfeed and Discussion Board have become a little outdated and uninspiring compared to the new tools, the might still have their place.  In the context of a siloed team site, they still have purpose, but beyond that there are other tools that are better like Teams, Yammer, and Planner.

So, lets tackle all the different tools and see how they compare to one another and look at the reasons we would use one vs another.   I’ll start with a description of each including some of the features:

Feature/Tool

Description

Use

Newsfeed

SP OOTB web part that provides twitter-like social features for quick short posts.  It is siloed within a site and security is via SP permissions.  Quick and easy way to create a social chat space in a site.

Using “@” mentions to draw people into a conversation.  Use “#” hash tagging to make conversations searchable.   For quick status updates like “I’m in the office till noon.  See me before then as I will be on vacation the next 2 weeks”

Discussion Board

SP OOTB List and web part that has a threaded forum like view where users can ask questions, post comments, solve problems, and brainstorm ideas.  Since it’s a list, it can have views and metadata to track and manage the conversations.

Use within a site as a place to keep team discussions and make them searchable along with other site content.  A great place to share ideas, solutions to problems, ask questions, etc.  Discussions that become policy or lessons learned can then be moved to a wiki library where they would be static and authoritative.

Wiki Library

A library of web pages that together can build something like Wikipedia on the internet (for your enterprise).  Not very feature rich, but it’s an effective way to get up and running with a browsable experience for learning.  Better than Word documents and has some features that make it easy to link from page to page.

Use to create a browsable experience for things like: Training Manuals, Procedures and Policies, Lessons Learned, Help Desk Procedures.  Is a library so you can use metadata and views to help you manage what could become an extensive knowledge base.

Yammer

A Facebook-like external service acquired by Microsoft in 2012.  Is slowly being absorbed into the Office 365 monster.

Discuss work things, invite external users.  It’s external to SharePoint so it doesn’t face the same challenges as an on-prem SharePoint does when it comes to security

Teams

WOW.  TEAMS is becoming huge.  Chat-based tool for sharing content an ideas.   Part of the Office 365 Suite.

This is the one to use.  In use by more than 200,000 organizations as of 2018.  Available on most all platforms and mobile devices.

Within a site, both Newsfeed, Discussion Boards, and Wiki’s are still good.  If you’re an Office 365 user, Teams is the way to go these days.