Agile Training Icon

Certified ScrumMaster Workshop (CSM)

2 Days Classroom Session   |  
2 Days Live Online
Classroom Registration
Private Onsite Package

This course can be tailored to your needs for private, onsite delivery at your location.

Request a Private Onsite Price Quote

Professional Credits


ASPE is an IIBA Endorsed Education Provider of business analysis training. Select Project Delivery courses offer IIBA continuing development units (CDU) in accordance with IIBA standards.

This course offers 15.00 IIBA CDUs.


Select courses offer Leadership (PDU-L), Strategic (PDU-S) and Technical PMI professional development units that vary according to certification. Technical PDUs are available in the following types: ACP, PBA, PfMP, PMP/PgMP, RMP, and SP.

This course offers:
    6.00 PMP/PgMP Technical PDUs
    2.00 PMI-PBA Technical PDUs
    6.00 PMI-ACP Technical PDUs
    2.00 PMI-RMP Technical PDUs
    2.00 PMI-SP Technical PDUs
    5.00 PMI Strategic PDUs
    5.00 PMI Leadership PDUs


Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this Scrum Master (CSM) training course will give you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a Scrum Master. This 2–day Certified Scrum Master training course is suitable for those practicing or looking to practice the art of the Scrum Master, but is highly valuable for anyone involved in Scrum (Managers, Team Members, Product Managers, etc.).

Even projects that have solid, well–defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to even establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds.

CSM Badge


*The certification requirements have recently changed. Please visit the  Certified Scrum Master (CSM) certification page for more information.


Customer Testimonials:

"One of the best classes I've attended in years." - E. MacIntosh

"I found in this training what I expected and what I was looking for. [The instructor] was a great motivator and excellent teacher." - A. Mascelloni

"Instructor was very dynamic, knowledgeable, friendly and provided real world good and bad examples. Most of the time only good examples are provided, however, learning is more well rounded hearing both." - L. Holton

"The materials were spot on to the topics. I actually ended up with a better understanding and that I was already applying some of the principles and never even realized it." - F. Mullis

"[The instructor] did a great job teaching the course. Using all of the activities that involved us students to learn and experience the different techniques really helped envision the goal of each roll in the scrum cycle. Was really satisfied with this course." - R. Nikolich


You Will Learn:

The details on Scrum roles: Team Member, Product Owner, Scrum Master
How to gain an understanding of the foundational/critical concepts of Scrum with our Certified Scrum Trainer® instructional program
How to apply empirical thinking to your project work
How a team's productivity can be adjusted to account for its composition
How to appreciate the importance of organizational agreement on software readiness
Why the Scrum Master role can be the most satisfying as well as the most difficult job on a project
How conflict resolution plays a critical role in Scrum
How to work on a real-world Scrum project live in the classroom
How to practice and utilize the Scrum Framework
How to know when software is "Done" under Scrum
Upcoming Dates and Locations
All Live Online times are listed in Eastern Time Guaranteed To Run
Request a quote for private onsite training Request
Jul 14, 2020 – Jul 15, 2020    12:00pm – 8:00pm Live Online Register
Jul 16, 2020 – Jul 17, 2020    11:00am – 7:00pm Live Online Register
Jul 20, 2020 – Jul 21, 2020    9:00am – 5:00pm Live Online Register
Jul 20, 2020 – Jul 21, 2020    9:30am – 6:00pm Live Online Register
Jul 21, 2020 – Jul 22, 2020    12:00pm – 8:00pm Live Online Register
Jul 22, 2020 – Jul 23, 2020    11:00am – 7:00pm Live Online Register
Jul 23, 2020 – Jul 24, 2020    9:00am – 5:00pm Live Online Register
Jul 23, 2020 – Jul 24, 2020    9:00am – 5:00pm Live Online Register
Jul 23, 2020 – Jul 24, 2020    12:00pm – 8:00pm Live Online Register
Jul 25, 2020 – Jul 26, 2020    11:00am – 7:00pm Live Online Register
Jul 27, 2020 – Jul 28, 2020    9:00am – 5:00pm Live Online Register
Jul 27, 2020 – Jul 28, 2020    9:00am – 5:00pm Live Online Register
Jul 28, 2020 – Jul 29, 2020    11:00am – 7:00pm Live Online Register
Jul 30, 2020 – Jul 31, 2020    10:00am – 6:00pm Live Online Register
Aug 3, 2020 – Aug 4, 2020    9:00am – 5:00pm Live Online Register
Aug 4, 2020 – Aug 5, 2020    10:00am – 6:00pm Live Online Register
Aug 5, 2020 – Aug 6, 2020    12:00pm – 8:00pm Live Online Register
Aug 6, 2020 – Aug 7, 2020    10:00am – 6:00pm Live Online Register
Aug 10, 2020 – Aug 11, 2020    10:00am – 6:00pm Live Online Register
Aug 11, 2020 – Aug 12, 2020    11:00am – 7:00pm Live Online Register
Course Outline

Part 1: Lean, Agile, and Scrum

  1. Scrum Roles
  2. Scrum Events and Artifact Transparency
  3. Sprint and Increment
  4. Sprint Planning
  5. Daily Scrum
  6. Sprint Review
  7. Sprint Retrospective
  8. Product Backlog
  9. Sprint Backlog
  10. Definition of “Done”

Part 2: Scrum Master Core Competencies

  1. Facilitation
  2. Coaching

Part 3: Service to the Development Team

  1. Scrum Master as Servant-Leader

Part 4: Service to the Product Owner

Part 5: Service to the Organization

  1. Impediment Removal
  2. Coaching the Organization
Who should attend

This Scrum Master (CSM) certification program was developed for any professional who is currently involved in or will become involved in the running of Scrum projects.

Current Scrum Team Members not certified, including:

  • Business customer, user or partner
  • Product Owners
  • Team Members
  • Acting ScrumMasters who currently are not scrum certified

Positions within organizations that are interested in moving to Scrum, including:

  • Project Manager
  • Project lead
  • Project sponsors
  • IT Manager/Directors
  • Business Analyst
  • Developers/Programmers

Although it is not mandatory, students who have completed the self-paced Foundations of Agile eLearning course have found it very helpful when completing this course.

Attendance and Virtual Camera Requirement


It is incumbent upon the trainer to verify that each participant meets the objectives for certification.  To ensure participation, trainers will require attendees in this class to turn on their cameras. Attendees not meeting this criteria or who miss a portion of the class may not meet certification requirements, and therefore, will be ineligible to take the exam.


Download the brochure