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Certified ScrumMaster Workshop (CSM)


2 Days Classroom Session
Classroom Registration
Individual:
$995.00
Group Rate:
$950.00
(per registrant, 2 or more)
GSA Individual:
$726.35
Private Onsite Package

This course can be tailored to your needs for private, onsite delivery at your location.

Request a Private Onsite Price Quote

Professional Credits

IIBA (CDU)

ASPE is an IIBA Endorsed Education Provider of business analysis training. Select Project Delivery courses offer IIBA continuing development units (CDU) in accordance with IIBA standards.

This course offers 14.00 IIBA CDUs.

PMI (PDU)

Select courses offer Leadership (PDU-L), Strategic (PDU-S) and Technical PMI professional development units that vary according to certification. Technical PDUs are available in the following types: ACP, PBA, PfMP, PMP/PgMP, RMP, and SP.

This course offers:
    11.00 PMP/PgMP Technical PDUs
    11.00 PMI-ACP Technical PDUs
    1.00 PMI-RMP Technical PDUs
    1.50 PMI-SP Technical PDUs
    2.00 PMI Strategic PDUs
    2.00 PMI Leadership PDUs

14
IIBA CDUs
15
PMI PDUs
Certification
Overview

Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this Scrum Master (CSM) training course will give you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a Scrum Master. This 2–day Certified Scrum Master training course is suitable for those practicing or looking to practice the art of the Scrum Master, but is highly valuable for anyone involved in Scrum (Managers, Team Members, Product Managers, etc.).

Even projects that have solid, well–defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to even establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds.

Customer Testimonials:

"One of the best classes I've attended in years." - E. MacIntosh

"I found in this training what I expected and what I was looking for. [The instructor] was a great motivator and excellent teacher." - A. Mascelloni

"Instructor was very dynamic, knowledgeable, friendly and provided real world good and bad examples. Most of the time only good examples are provided, however, learning is more well rounded hearing both." - L. Holton

"The materials were spot on to the topics. I actually ended up with a better understanding and that I was already applying some of the principles and never even realized it." - F. Mullis

"[The instructor] did a great job teaching the course. Using all of the activities that involved us students to learn and experience the different techniques really helped envision the goal of each roll in the scrum cycle. Was really satisfied with this course." - R. Nikolich

*Please note, if you are taking this class as part of the St. Louis University Certificate requirements, there is a $500 fee to claim your certificate once you have completed ALL requirements

You Will Learn:

The details on Scrum roles: Team Member, Product Owner, Scrum Master
How to gain an understanding of the foundational/critical concepts of Scrum with our Certified Scrum Trainer® instructional program
How to apply empirical thinking to your project work
How a team's productivity can be adjusted to account for its composition
How to appreciate the importance of organizational agreement on software readiness
Why the Scrum Master role can be the most satisfying as well as the most difficult job on a project
How conflict resolution plays a critical role in Scrum
How to work on a real-world Scrum project live in the classroom
How to practice and utilize the Scrum Framework
How to know when software is "Done" under Scrum
Upcoming Dates and Locations
All Live Online times are listed in Eastern Time Guaranteed To Run
Request a quote for private onsite training Request
Jan 21, 2020 – Jan 22, 2020    8:30am – 5:00am Kansas City, Kansas

Foss Training & Consulting, Inc.
8700 State Line Road
Suite 200
Shawnee Mission, KS 66206
United States

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Jan 22, 2020 – Jan 23, 2020    8:30am – 5:00pm Washington, District of Columbia

Attune, Formerly Microtek-Washington, DC
1110 Vermont Avenue NW
Suite 700
Washington, DC 20005
United States

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Jan 23, 2020 – Jan 24, 2020    8:30am – 5:00am New York, New York

Attune Formerly, Microtek New York City
180 Maiden Lane
Suite 1102
New York, NY 10038
United States

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Jan 23, 2020 – Jan 24, 2020    9:00am – 5:00pm Denver, Colorado

Attune, formerly Microtek Denver
999 18th Street
Suite 300 South Tower
Denver, CO 80202
United States

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Jan 23, 2020 – Jan 24, 2020    9:00am – 5:00pm Los Angeles, California

Idealab - Cprime, Inc Pasadena
130 W Union St.
Pasadena, CA 91103
United States

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Jan 23, 2020 – Jan 24, 2020    9:00am – 5:00pm New York, New York

Attune Formerly, Microtek New York City
180 Maiden Lane
Suite 1102
New York, NY 10038
United States

Register
Jan 27, 2020 – Jan 28, 2020    8:30am – 5:00am Madison, Wisconsin

Madison Concourse Hotel
1 West Dayton Street
Madison, WI 53703
United States

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Jan 27, 2020 – Jan 28, 2020    8:30am – 5:00am Reston, Virginia

Homewood Suites Dulles Airport
13460 Sunrise Valley Dr.
Herndon, VA 20171
United States

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Jan 27, 2020 – Jan 28, 2020    8:30am – 5:00am Jacksonville, Florida

Holiday Inn Baymeadows
11083 Nurseryfields Drive
Jacksonville, FL 32256
United States

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Jan 28, 2020 – Jan 29, 2020    8:30am – 5:00am Burbank, California

Hampton Inn & Suites Los Angeles Burbank Airport
7501 North Glenoaks Blvd
Burbank, CA 91504
United States

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Jan 28, 2020 – Jan 29, 2020    8:30am – 5:00am Columbia, Maryland

Homewood Suites by Hilton
8320 Benson Drive
Columbia, MD 21045
United States

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Jan 30, 2020 – Jan 31, 2020    9:00am – 5:00pm San Mateo, California

cPrime, Inc.
107 S B Street
Suite 300
San Mateo, CA 94401
United States

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Feb 4, 2020 – Feb 5, 2020    8:30am – 5:00am Milwaukee, Wisconsin

Courtyard Milwaukee Brookfield
16865 W. Bluemound Rd
Brookfield, WI 53005
United States

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Feb 6, 2020 – Feb 7, 2020    9:00am – 5:00pm Los Angeles, California

Hyatt House
810 South Douglas Street
Los Angeles, CA 90245
United States

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Feb 10, 2020 – Feb 11, 2020    9:00am – 5:00pm Dallas, Texas

Attune, formerly Microtek Dallas
5430 Lyndon B Johnson Fwy
Three Lincoln Centre, Suite 300
Dallas, TX 75240
United States

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Feb 10, 2020 – Feb 11, 2020    9:00am – 5:00pm Austin, Texas

Austin - Triton Training Solutions
14205 N Mopac Expy
Suite 500
Austin, TX 78728
United States

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Feb 11, 2020 – Feb 12, 2020    8:30am – 5:00am Tampa, Florida

Hilton Garden Inn Riverview/Brandon
4328 Garden Vista Drive
Riverview, FL 33578
United States

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Feb 12, 2020 – Feb 13, 2020    8:30am – 5:00am Chicago, Illinois

Attune, formerly Microtek Chicago
230 W. Monroe
Suite 900
Chicago, IL 60606
United States

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Feb 12, 2020 – Feb 13, 2020    9:00am – 5:00pm Minneapolis, Minnesota

Minneapolis - West End Conference Center
1600 Utica Ave S
Suite 100
Minneapolis, MN 55416
United States

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Feb 12, 2020 – Feb 13, 2020    9:00am – 5:00pm Houston, Texas

Texas Training and Conference
11490 Westheimer Rd.
Suite 600
Houston, TX 77077
United States

Register
Course Outline

Part 1: Agile Thinking

In order for us to understand the benefits of Scrum and the nuances behind its framework, we begin with the history of agile methods and how relatively new thoughts in software development have brought us to Scrum.

  1. How Manufacturing has Influenced Software Development
  2. The Origins of Agile Thinking
  3. The Agile Manifesto
  4. The Complexity of Projects
  5. Theoretical Vs. Empirical Processes Overview
  6. The “Iron Triangle” of Project Management

Exercise: The “Art of the Possible.”  This is an opportunity to understand how small changes in behavior can have a large impact on productivity. This also turns our thinking towards new ideas and a willingness to change for the better.

Part 2: The Scrum Framework

Here we’ll ensure that we’re all working from the same foundational concepts that make up the Scrum Framework.

  1. The Different Scrum Roles
  2. Chickens and Pigs
  3. Iterative Development vs. Waterfall
  4. Self-Management Concepts
  5. Full Disclosure and Visibility
  6. The Scrum Framework Overview

Exercise: The 59-minute Scrum Simulation.  This popular exposure to Scrum asks us to work on a short project that lasts for just 59 minutes!  We’ll walk through all of the key steps under the Scrum framework as we work in project teams to deliver a new product.

Part 3: Implementation Considerations

Moving beyond Scrum’s foundational concepts, we’ll use this time to dig deeper into the basics of implementing Scrum. We’ll also use this time to begin a discussion of integrity in the marketplace and how this relates to software quality.

  1. Traditional vs. Agile Methods Overview
  2. Scrum: The Silver Bullet?
  3. The Agile Skeleton
  4. A Scrum Launch Checklist

Part 4: Scrum Roles

Who are the different players in the Scrum game? We’ll review checklists of role expectations in preparation for further detail later in our session.

  1. The Team Member
  2. The Product Owner
  3. The Scrum Master

Exercise: Understanding customer expectations. This exercise is the beginning of an extended exercise involving agile estimating and planning. During this first portion of the exercise, we’ll work with a fictional customer who has a very demanding schedule and understand how our assessment of project work plays a significant role in customer satisfaction.

Part 5: The Scrum Team Explored

Since the ScrumMaster is looking to protect the productivity of the team, we must investigate team behaviors so we can be prepared for the various behaviors exhibited by teams of different compositions. We’ll also take a look at some Scrum Team variants.

  • The Agile Heart
  • Bruce Tuckman’s Team Life Cycle
  • Patrick Lencioni’s Five Dysfunctions of a Team
  • Team Ground Rules
  • Getting Human Resources Involved
  • The Impact of Project Switching
  • The Scrum of Scrums
  • Large Scale Scrum (LeSS)
  • The Importance of Knowing when Software is “Done”
  • Dispersed Team Consideration

Part 6: Agile Estimating and Planning

Although Agile Estimating and Planning is an art unto itself, the concepts behind this method fit very well with the Scrum methodology an agile alternative to traditional estimating and planning. We’ll break into project teams that will work through decomposition and estimation of project work, and then plan out the project through delivery.

  • Product Backlog Features
  • Relative Weighted Prioritization
  • User Stories
  • Relative Effort
  • Velocity
  • Planning Poker and Story Points
  • Projecting a Schedule
  • Why Plan in an Agile Environment?

Part 7: The Product Owner

The driving force behind implementing Scrum is to obtain results, usually measured in terms of return on investment or value. How can we help ensure that we allow for project work to provide the best value for our customers and our organization? We’ll take a look at different factors that impact our ability to maximize returns.

  1. The Priority Guide
  2. Product Backlog Refactoring
  3. Release Management

Part 8: The ScrumMaster Explored

It’s easy to read about the role of the ScrumMaster and gain a better understanding of their responsibilities. The difficulty comes in the actual implementation. Being a ScrumMaster is a hard job, and we’ll talk about the characteristics of a good ScrumMaster that go beyond a simple job description.

  1. The ScrumMaster Aura
  2. Characteristics of a ScrumMaster Candidate
  3. The Difficulties of Being a ScrumMaster
  4. A Day in the Life of a ScrumMaster
  5. The Importance of Listening
  6. Common Sense

Part 9: Closing Topics

We’ll wrap up with direction on where to go next with your Scrum experience, some recommended reading, Scrum reference sites, and our graduation ceremony.

Meetings & Artifacts Reference Material

While most of this material was discussed in previous portions of class, more detailed documentation is included here for future reference.

  • A Chart of Scrum Meetings
  • The Product Backlog
  • Sprint Planning
  • The Sprint Backlog
  • The Sprint
  • The Daily Scrum
  • The Sprint Review
  • Why Plan?
  • The Ideal Team Day
  • Scrum Tools
Who should attend

This Scrum Master (CSM) certification program was developed for any professional who is currently involved in or will become involved in the running of Scrum projects.

Current Scrum Team Members not certified, including:

  • Business customer, user or partner
  • Product Owners
  • Team Members
  • Acting ScrumMasters who currently are not scrum certified

Positions within organizations that are interested in moving to Scrum, including:

  • Project Manager
  • Project lead
  • Project sponsors
  • IT Manager/Directors
  • Business Analyst
  • Developers/Programmers
Pre-Requisites

Although it is not mandatory, students who have completed the self-paced Foundations of Agile eLearning course have found it very helpful when completing this course.

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