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Management Skills for New Supervisors

2 Days Classroom Session   |  
2 Days Live Online
Classroom Registration
Group Rate:
(per registrant, 2 or more)
Private Onsite Package

This course can be tailored to your needs for private, onsite delivery at your location.

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Professional Credits


ASPE is an IIBA Endorsed Education Provider of business analysis training. Select Project Delivery courses offer IIBA continuing development units (CDU) in accordance with IIBA standards.


Select courses offer Leadership (PDU-L), Strategic (PDU-S) and Technical PMI professional development units that vary according to certification. Technical PDUs are available in the following types: ACP, PBA, PfMP, PMP/PgMP, RMP, and SP.


Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who all have different interests and viewpoints. This seminar will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power.

Know your role as a supervisor
Understand diversity and individual differences
Recognize legal responsibilities as a supervisor
Manage an ethical workplace. Handle difficult conversations.
Use effective communication skills of active listening and questioning
Create a motivational environment using feedback and reinforcement to guide and motivate behavior
Increase performance through coaching
Use delegation as a tool to motivate and develop people
Create a plan for your own continuing growth and development
Upcoming Dates and Locations
All Live Online times are listed in Eastern Time Guaranteed To Run
Request a quote for private onsite training Request
Oct 12, 2020 – Oct 15, 2020    2:00pm – 5:00pm Live Online Register
Oct 19, 2020 – Oct 20, 2020    10:00am – 5:00pm Live Online Register
Oct 27, 2020 – Oct 28, 2020    10:00am – 5:00pm Live Online Register
Nov 5, 2020 – Nov 6, 2020    11:00am – 6:00pm Live Online Register
Nov 12, 2020 – Nov 13, 2020    10:00am – 5:00pm Live Online Register
Nov 16, 2020 – Nov 19, 2020    2:00pm – 5:00pm Live Online Register
Nov 23, 2020 – Nov 24, 2020    11:00am – 6:00pm Live Online Register
Dec 3, 2020 – Dec 4, 2020    10:00am – 5:00pm Live Online Register
Dec 8, 2020 – Dec 9, 2020    11:00am – 6:00pm Live Online Register
Dec 16, 2020 – Dec 17, 2020    10:00am – 5:00pm Live Online Register
Course Outline

Part 1: Different Supervisory Styles

Part 2: Managing Up

Part 3: Managing a Diverse Workforce

Part 4: Legal and Ethical Responsibilities

Part 5: Creating a Motivational Environment

Part 6: Communication Skills

Part 7: Coaching for Performance

Part 8:  Managing Performance Appraisals

Part 9: Delegation

Part 10: Planning for Growth

Who should attend
  • New Supervisors with fewer than five years of supervisory experience
  • Process and Production Supervisors
  • Team Leads
Bonus Materials