This course can be tailored to your needs for private, onsite delivery at your location.
ASPE is an IIBA Endorsed Education Provider of business analysis training. Select Project Delivery courses offer IIBA continuing development units (CDU) in accordance with IIBA standards.
Select courses offer Leadership (PDU-L), Strategic (PDU-S) and Technical PMI professional development units that vary according to certification. Technical PDUs are available in the following types: ACP, PBA, PfMP, PMP/PgMP, RMP, and SP.
Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who all have different interests and viewpoints. This seminar will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power.
- Upcoming Dates and Locations
All Live Online times are listed in Eastern Time Guaranteed To Run
- Course Outline
Part 1: Different Supervisory Styles
Part 2: Managing Up
Part 3: Managing a Diverse Workforce
Part 4: Legal and Ethical Responsibilities
Part 5: Creating a Motivational Environment
Part 6: Communication Skills
Part 7: Coaching for Performance
Part 8: Managing Performance Appraisals
Part 9: Delegation
Part 10: Planning for Growth
- Who should attend
- New Supervisors with fewer than five years of supervisory experience
- Process and Production Supervisors
- Team Leads
- Bonus Materials