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Scrum Mastery: Essential Skills for Team Excellence

1 Day Classroom Session   |  
2 Days Live Online
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Professional Credits


ASPE is an IIBA Endorsed Education Provider of business analysis training. Select Project Delivery courses offer IIBA continuing development units (CDU) in accordance with IIBA standards.


Select courses offer Leadership (PDU-L), Strategic (PDU-S) and Technical PMI professional development units that vary according to certification. Technical PDUs are available in the following types: ACP, PBA, PfMP, PMP/PgMP, RMP, and SP.

This course offers:
    7.00 PMP/PgMP Technical PDUs


You've achieved a level of experience as a Scrum Master and you may have received a CSM or similar certification. But you're beginning to realize that leading and facilitating agile teams is much harder in the real-world. This class will teach you to create an environment that empowers and fosters self-directed teams.

This 1-day immersion workshop goes beyond the fundamentals to focus on the situational aspects of Agile coaching. We'll explore real-world scenarios and 'mine' attendees for specific challenging situations. We'll explore those scenarios and discuss your options for handling the most crucial and delicate of situations you'll experience as your team moves through Agile & Scrum adoption. We'll also tackle organizational adoption challenges and how to effectively lead your team in regulated, enterprise, and other more 'restricted' environments. Expect to leave the workshop with the shared experiences, tools, and techniques to lead and inspire your agile teams.

First we'll explore the basics of Scrum and the Scrum Master role as a way of honing in on the basics and keys for fundamental Agile practices and behavior. We'll review the role of the Scrum Master & Product Owner, look at Product Backlogs, User Stories, and review estimation techniques. Next we'll examine central facilitation and reflection tools to help you hone your team in on continuous improvement towards being the best they can be. Finally, we'll wrap-up the workshop with sections on effective Agile leadership and explore situational leadership where we'll mine your hardest challenges and sort through effective responses that engage your teams towards solutions.

Basics of the Scrum Master role and Scrum/Agile basics as they apply to team coaching and leadership
The importance of establishing clear constraints, goals. Definition of Done, and role definitions in providing "guard rails" for team execution and empowerment
The importance of various models, the retrospective, and coaching to achieving team accountability and self-direction at a team-level
Explore various models: 5 Dysfunctions, Emotional Intelligence, Crucial Conversations and the implications for improving self-direction
A solid overview of crucial leadership skills towards creating a culture of accountable, high-performance, self-directed agile teams
Upcoming Dates and Locations
All Live Online times are listed in Eastern Time Guaranteed To Run

There aren’t any public sessions currently scheduled for this course, but if you fill out the form below, we can tell you about how we can bring this course to you!

Course Outline

1. Exploring the Role of the Scrum Master

  • The basic definitions – Role & Responsibilities
  • Interrelationships with the Product Owner
  • More subtle aspects of the role
  • Essence of a Self-Directed team
  • EXPLORE: Scrum Master "Ah Ha" moments

2. Guardrails & Constraints

  • Definition of Done (DoD)
  • Meta-requirements; establishing x-cutting constraints
  • Enterprise Transition Community – CoE, CoP, etc.
  • EXPLORE: Definition of Done in a variety of forms

3. Backlogs

  • Basics of User Stories
  • Multi-threaded Backlogs
  • Essence of Backlog Grooming – Refinement

4. Estimation

  • 2 levels of Agile Planning
  • Backlogs – Forecasting and High-Level planning
  • Sprints – the details; Velocity feedback
  • The "Point of" Planning Poker
  • EXPLORE: The various values & methods for effective estimation

5. Useful Leadership Models

  • Servant Leadership
  • Transparency
  • 3 Amigos
  • Books: 5 Dysfunctions, Good to Great, Crucial Conversations
  • Appreciative Inquiry
  • Shu-Ha-Ri
  • Change Curve
  • EXPLORE: Application of these various models in "class derived" examples.

6. Retrospectives: The Power of Reflection

  • Conducting powerful retrospectives
  • Balancing team ownership of action
  • Organizational impediments
  • As a leader – jumping on something

7. Facilitation Models

  • Brainstorming, dot voting
  • Planning Poker, Value Poker
  • DeBono's 6 Hats
  • Fist of Five
  • Force Field, SWOT
  • Decision making models
  • EXPLORE: The Fist of Five…

8. Keys to Effective Agile Leadership

  • Project Balance – How does "Agile" go fast?
  • Waters: 20 qualities of Agile Leadership
  • Tabaka: How does agile fail?
  • Failure is something that sets the tone for the team and the organization; Failing Forward
  • SLACK: Innovation time; selecting what is "good" for the product as an individual

9. Agile Coaching

  • EXPLORE: group / class coaching scenarios are explored for a significant time where we leverage the ideas & tools so far to approach effective Situational Coaching
  • This is one of the most valuable parts of the workshop; bring your challenges and we'll work together to plan reactions and next steps…

10. Wrapping Up

  • Parting Shots: some lingering ideas to help craft your Agile Leadership
  • Key learning's
  • More importantly, key actions
  • Workshop retrospective
Who should attend

The sweet spot for this workshop are any IT or Software Development leaders who are tasked with or truing to transform their organizations towards Agile approaches. This would include C-level, VP-level, Director-level, and Managers. PMO leadership and traditional Project Managers would also benefit from the class, as would Product Management leadership. And of course, Scrum Masters and Agile Coaches will benefit as well. Virtually anyone who struggles with the notion and support of "self-directed teams" will leave the workshop with a better handle on adjustments they need to make to be more effective.