Our IT Infrastructure Library (ITIL)® training teaches you best practices for IT Infrastructure and IT Service Management. Learn to enhance the cost-effectiveness of your IT organization and improve reliability and alignment within the needs of your business.
After earning your ITIL Foundation certification, you can specialize your expertise at the Intermediate ITIL Level. You can even work your way through the Intermediate Level to achieve ITIL Expert certification. The ITIL Intermediate Level offers two education paths:
• Service Lifecycle, which is focused on the lifecycle stages of services; and,
• Service Capability, which is focused on role-based clusters of activity.

You may take as few or as many ITIL Intermediate courses and earn qualification as you wish, building a portfolio of certifications tailored to your requirements and interests.

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